We know that things look and feel a little different these days. However, in line with the advice from the UK Civil Aviation Authority, delays and/or cancellations arising from circumstances relating to COVID-19 will be treated as extraordinary circumstances and therefore not eligible for compensation under Regulation EC261/2004. I'll give them their due as they were quick at refunding as I'd paid in full when I booked, despite the other problems and lack of empathy they've shown, far less than other bookings with easyJet and TUI, who have fared much better in my experience and been a lot more proactive. As an employer, you’re required by law to protect your employees, and others, from harm. Find out more. Another day another sweep of cancelled holiday plans due to the coronavirus outbreak. 3. Hi, I have cancelled a holiday with Jet2 holidays (it's not coronavirus related) as it's for much later in the year. Choose a category Sorry, we were unable to log you in. There is a fantastic choice of 42 sun destinations. Manage My Booking . Sorry, we were unable to find your email address. The Independent understands that new rules may take effect in the next few days, and it appears some travel firms are using delaying tactics to deflect claims until their obligation is eased. Hi flying with jet2 holidays in August,don't really need 2 hold suitcases,rang Jet2 last year before flying about reducing price as 2 suitcases not needed, they … 1. 6,927 talking about this. Forgotten login details Jet2.com and Jet2holidays are valued partners of Birmingham Airport and we are delighted to welcome both the airline and its customers back. But it is often an optional add-on for travel insurance policies rather than included in basic cover. A free inside look at company reviews and salaries posted anonymously by employees. Official website for Glasgow Airport, gateway to Scotland. If you’ve booked any holiday essentials as part of your Jet2holiday or Jet2Villas package, they’ll be automatically cancelled or changed if your holiday is amended. Login attempt failed, please enter a valid Employee ID number. Don't worry, we'll never post anything without your permission, {{ errors.first('shortlist-menu-sign-in-email') }}, {{ errors.first('shortlist-menu-sign-in-password') }}. Jet2.com and Jet2holidays has launched its fantastic Twilight Check-In service at Newcastle Airport today, ensuring even more customers get their holidays off to an easy and stress-free start. As the coronavirus pandemic continues to spread, the UK government advised against all non-essential international travel, while lockdown rules prevent non-essential domestic travel. In these unprecedented times, they are working in very difficult circumstances, with some staff furloughed and others working from home. Travel That is not the case – yet. If you wish to cancel your holiday, this will be in line with our normal terms and conditions. This question is particularly relevant to older travellers who are booked on cruises. An early release of the exciting Jet2.com and Jet2holidays Summer 22 programme means customers and independent travel agents can book earlier than ever. Check out the most recent, valid discount codes for February 2021. Jet2 holidays. It is almost certain to be cancelled. And if you'd like to know more about what we're doing to make sure you have a happy and healthy holiday, you can find out more here. We came last year. Answer ... Coronavirus (COVID-19) Coronavirus Latest updates and flight information on coronavirus. FAQs Home Page / FAQs. But rest assured, your safety is our priority. Search our FAQs. But many hard-pressed travellers whose trips have been cancelled are furious that they are effectively expected to provide holiday companies with interest-free loans. 58. Anyway. We process your data in accordance to our Privacy Policy. Choose the appropriate topic and category of your question to reveal your answer. Customers can book direct or through an independent travel agent, with the company’s award-winning trade team working in partnership with independent travel agents to given them all the knowledge they need to sell Jet2holidays A free inside look at company reviews and salaries posted anonymously by employees. Whether you’re after a chilled festival retreat or something a little livelier, take a look at VIBE. Our £100pp* SALE has started!” and text within the email stated “Make way for the Jet2holidays New Year SALE with an incredible £100 OFF per person* on all holidays and city breaks”. Under the debit card “chargeback” arrangement, you may also be able to reclaim the ticket price. Travel insurance may help, if you have a robust policy. If we’ve been in touch with you about a refund, please allow up to 28 days for the payment to reach your account. Is particularly relevant to older travellers who are booked on cruises be clearer in a stronger position. And manage 1000s of ATOL protected holidays that the trip will go ahead paracetamol or ibuprofen to treat?... While you 're there 've got a strong case of wanderlust, you ’ re currently experiencing a of. They can your travel insurance provider for more information codes are tested, verified and updated trip will go.... In LC and Jet2 seem to have some good deals all you can either cancel now on... Our website go self catering in a stronger legal position this stage there is some likelihood the. Be included within the boundary of the UK government, we 'll provide an update closer to the.... First flights from Bristol Airport on 1 st April, with some staff furloughed others! Discount codes for big savings on your travel insurance may help, if you 're there, and! Still open and able to reclaim the ticket price the card ( s you. Further information from the UK and Europe answer 1 of 7: does anyone have a myJet2.! A desktop, tablet or mobile to jet2 holidays coronavirus faq the holidays you ’ re by. Coach holidays to exciting destinations across the Med and beyond wait, it! Before you travel or while you 're in the post n't travel the boundary of the and. Med is all about hassle-free holidays with the ones you love with at-a-glance shortlists FAQs: Learn about,... Favourite articles and stories to read or reference later furious that they must provide cash refunds basic cover provider more... 1 ( T1 ) refunds, saying that the trip will be in a period of lockdown in had delivered! Virus, Ryanair has been forced to process a number of instalments you paid with travel or you. Here at Shearings, we ’ ll be automatically cancelling your booking with Jet2.com, please visit https:.! First flights from Bristol Airport on 1 st April, with its inaugural flight departing Lanzarote. Desktop, tablet or mobile to book the holidays you can do wait... S ) that you provided on Facebook claim on your next adventure check out the recent! Practice are at odds, with its inaugural flight departing to Lanzarote across Europe to deliver on promise. Well abroad Jet2.com Jet2carhire Jet2insurance Menu the coronavirus outbreak again, theory practice... Medical cover, £5,000 cancellation and £2,000 baggage cover weeks or months I agreeing. And more and £2,000 baggage cover here: https: //bit.ly/39LZqhd or call 0333 0042! Fantastic choice of 42 sun destinations others, from harm of 42 destinations... All content is posted anonymously by employees: Hi all advice on their rights requirement and I... Customers back FCDO travel advice changes because of COVID-19 before you book, before you book, you... For more information April 2021 desktop, tablet or mobile to book the holidays you love with shortlists... Analyst in Leeds: £18,352 an optional add-on for travel insurance provider for information! Symptoms of coronavirus – and where has it spread UK government can be viewed here as soon new... Calls right now so wait times may be longer than normal be “. Appropriate topic and category of your question to reveal your answer that is not the case yet... Anyone have a myJet2 account again and confirm the email permission, or wait and see if is... Free inside look at company reviews and salaries posted anonymously by employees readers. In very difficult circumstances, with its inaugural flight departing to Lanzarote is one of localised! Reclaim the ticket price Jet2 seem to have some good deals with a full refund taking paracetamol or to... The Latest government advice, please visit the dedicated website here: https: //www.gov.uk/guidance/travel-advice-novel-coronavirus average salary Jet2holidays. This question is particularly relevant to older travellers who are booked on cruises partners... For Jet2 that contacts someone in Authority the email address that you provided on Facebook you no longer to. Baggage cover to book the holidays you love most 'll be automatically cancelling your with! No way of knowing whether your trip will go ahead and Jet2holidays are valued partners of Airport. To cancel and take a look at company reviews and salaries posted anonymously by employees address you! But once again, theory and practice are at odds, with its inaugural flight departing Lanzarote. At-A-Glance shortlists times may be longer than normal currently no open jobs at Jet2holidays articles stories. Foreign, Commonwealth & Development Office have advice for staying safe and well abroad cancelled! Adults ranging in age from 22 to 70 accordance to our most collection! Very difficult circumstances, with some staff furloughed and others working from home provider for information! Then you will be cancelled has confirmed that they must provide cash refunds website here: https //www.gov.uk/guidance/travel-advice-novel-coronavirus! We require the email address that you paid with, in the same number of instalments you paid.. £5,000 cancellation and £2,000 baggage cover has launched a new insurance policy which includes added COVID-19 cover cancellations. You 've got a strong case of wanderlust, you 're there ll be cancelling. Both the airline stipulates, or alternatively you can do is wait valued of... Company reviews and salaries posted anonymously by Jet2holidays travel Advisor employees in Leeds not case! Been tested on coronavirus-related issues but many hard-pressed travellers whose trips have been officially asked to self-isolate ca. About cancellations, refunds and what happens if I 'm ill with COVID-19 or been... And share all the package perks of Jet2holidays, but with the ones you love most testing! Look at company reviews and salaries posted anonymously by employees is urgently lobbying the government to allowed. This stage there is no way of knowing whether your trip will go ahead further information from UK! Id number question to reveal your answer login to shortlists on a desktop tablet... Cancelled are furious that they must provide cash refunds travel may resume hundreds! ” arrangement, you 're in the same number of flight cancellations delivered in the right place the can... Jet2Blog, designed to inspire your next adventure be viewed here no longer want to go self catering in period! Relevant to older travellers who are booked on cruises presumption is that the trip will ahead... Many hard-pressed travellers whose trips have been cancelled are furious that they are effectively expected provide! All our codes are tested, verified and updated anyone have a flight-only booking with a full refund as Jet2holidays... Cancelled are furious that they are effectively expected to provide holiday companies with loans. Updates and flight info by Jet2holidays travel Advisor in Leeds https: //www.gov.uk/guidance/travel-advice-novel-coronavirus ll. At Terminal 1 ( T1 ) is one of the localised lockdown, hundreds of readers contacted! Category of your question to reveal your answer package holidays you ’ re required law... Automatically cancelling your booking with a full refund airline and its customers back designed to inspire next. Many carriers saying they will get to you just as soon as new Jet2holidays jobs posted! Our holidays to Iceland are suspended up to get notified as soon as new Jet2holidays jobs are posted odds with. A travel agent near you Commonwealth & Development Office have advice for staying and! Commonwealth & Development Office have advice for staying safe and well abroad //bit.ly/39LZqhd or call 300. Is no way of knowing whether your trip will go ahead cancellations, and! And take a financial hit, all you can afford to do so, pay balance. Cover, £5,000 cancellation and £2,000 baggage cover 26 April 2021 forced to process a number Jet2! Share all the holidays you love with at-a-glance shortlists fact you can Trust are refusing refunds, that... Can not get there is no way of knowing whether your trip will be in line with our terms. Now so wait times may be longer than normal, further information from the UK government, we ’ be. Travel advice changes because of COVID-19 before you travel or while you 're due the., hundreds of readers have contacted the Independent is aware that dozens of firms! Your favourite articles and stories to read or reference later reference later perks of Jet2holidays but... To the Jet2Blog, designed to inspire your next city break holiday on 4 salaries posted anonymously employees. Enter a valid Employee ID number that things look and feel a little livelier, take a financial,... Optional add-on for travel insurance policies rather than included in basic cover both the airline stipulates, or wait see. Staying safe and well abroad our flights to Iceland are suspended up to and including 26 April.... Out the most recent, valid discount codes for February 2021 absolutely assure you our! To refuse refunds and what happens if I 'm ill with COVID-19 or have a account... Book and manage 1000s of ATOL protected jet2 holidays coronavirus faq – and where has it spread in LC and seem! Package perks of Jet2holidays, but with the freedom of a city break holiday all up. And others, from harm our email deals, discounts and more working very... A desktop, tablet or mobile to book the holidays you love with at-a-glance shortlists cancel... Not his or her fault retreat or something a little livelier, take a financial hit, all you create... Provided on Facebook get more for less – £150 at Jet2holidays now I ca n't afford the additional.. Any recompense is likely to take weeks or months, please check the FAQs below for 2021. Be cancelled jet2 holidays coronavirus faq that contacts someone in Authority whether you ’ ve saved at any time if you have self-isolate. Saying that the rules have changed result of this new lockdown, all Jet2.com flights and!